Frequently Asked Questions
Quick answers to questions you might have
Is this service really free?
Yes, completely free. We don't charge for downloads or hide features behind a paywall. The service is supported through minimal advertising that doesn't interfere with functionality.
Do I need to install anything?
No installation needed. This is a web-based tool that works directly in your browser. Just visit the site, paste your link, and download.
Will the content owner know I downloaded their post?
No. We don't interact with Instagram in a way that notifies users. However, always respect copyright and only download content you have permission to use.
What quality will my downloads be?
You'll get the original quality that was uploaded to Instagram. We don't compress or modify the files in any way.
Can I download private account content?
No. Our tool only works with publicly accessible content. If an account is private and you're not following them, you won't be able to download their posts.
Why isn't my download working?
Common issues include: the post was deleted, the account went private, or the link was copied incorrectly. Make sure you're using the full URL from Instagram.
How long are downloads stored on your servers?
We don't store your downloads. Files are processed in real-time and delivered directly to your device. Once the download completes, nothing remains on our end.
Can I download multiple posts at once?
Currently, you need to download posts one at a time. We're considering batch download features for future updates based on user feedback.
Does this work on mobile devices?
Absolutely. The site is fully responsive and works on iOS, Android, and any device with a modern web browser.
Is there a download limit?
No daily or monthly limits. Download as much as you need. We only ask that you use the service reasonably and respect content creators.
Still have questions?
If you couldn't find what you were looking for, feel free to reach out through our contact page. We typically respond within 24 hours.